Term and Conditions

Welcome to The Vibe Layers! Before you gear up for your next adventure with us, please take a moment to review these Terms and Conditions that govern your use of our website and purchases. We’ve designed these terms to be as clear and straightforward as our commitment to your outdoor experiences.

1. Acceptance of Terms

By accessing and using thevibelayers.com (“Site”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you don’t agree with any part, please don’t use our Site.

2. About The Vibe Layers

We’re your adventure gear specialists, offering high-performance equipment for cycling, outdoor sports, and active lifestyles. Our products are designed to enhance your experiences on the trails, slopes, and waterways.

3. User Obligations and Responsibilities

3.1 Account Creation

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Keep your password secure
• Be responsible for all activities under your account

3.2 Prohibited Conduct

You agree not to:

• Use the Site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the Site’s operation
• Submit false or misleading information
• Use our products in ways that violate safety standards

4. Products and Services

4.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and specifications but cannot guarantee perfect representation due to screen differences. Adventure gear is designed for specific uses—please select appropriate products for your activities.

4.2 Safety Equipment

Helmets and goggles are safety-critical items. While we ensure they meet industry standards, proper fit and usage are your responsibility. Always:

• Follow manufacturer guidelines
• Inspect equipment before use
• Replace after any impact or according to expiration dates

Note: Safety items (helmets, goggles) cannot be returned for hygiene reasons.

5. Orders and Payment

5.1 Order Process

Placing an order constitutes an offer to purchase. We’ll confirm receipt and process orders within 1-2 business days. Order acceptance occurs when we ship.

5.2 Pricing

Prices are in USD and subject to change without notice. We verify prices before processing but will contact you if an error is found.

5.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the total amount to your selected payment method.

5.4 Shipping

We ship worldwide except to some Asian countries and remote areas. Options:

• Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days
• Free Shipping: Via EMS for orders over $50, 15-25 business days

Delivery times are estimates—adventure conditions may cause delays!

6. Returns and Refunds

6.1 Return Policy

We want you to love your gear as much as we do. Most items can be returned within 15 days of delivery if:

• Unworn, unwashed with tags attached
• In original packaging
• Not a non-returnable safety item (helmets, goggles)

6.2 Refund Process

Refunds are processed within 5 business days of receiving your return. Original shipping costs are non-refundable unless the return is our error.

6.3 Exchanges

For size/color exchanges, follow the return process and specify your replacement. We’ll ship once we receive your return.

7. Intellectual Property

All Site content (logos, text, images) is our property or licensed to us. You may:

• Use the Site for personal, non-commercial purposes
• Share product links with attribution

You may not:

• Reproduce, modify, or distribute our content without permission
• Use our branding without written consent

8. Limitation of Liability

The Vibe Layers isn’t liable for:

• Indirect, incidental, or consequential damages
• Product misuse or failure to follow safety guidelines
• Events beyond our reasonable control (natural disasters, etc.)

Our total liability is limited to your purchase price.

9. Privacy

Your privacy matters. Our Privacy Policy explains how we handle your data.

10. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms are governed by Delaware law. Any disputes will be resolved in New Castle County courts.

12. Contact Us

Have questions about these Terms? Our Customer Adventure Team is here to help:

The Vibe Layers
752 Lake Floyd Circle
New Castle, US 19720
Email: [email protected]